"Creative minds have always been known to survive any kind of bad training."
-Anna Freud		 Quality Improvement 

 

WHAT IS QUALITY?
  1. CUSTOMER FOCUS
    Increase revenue and market share through fast/flexible responses aimed at achieving total customer loyalty
  2. MOTIVATION
    Increase employee motivation towards company goals and objectives
  3. PEOPLE INVOLVEMENT
    Nurture innovative solutions to further company goals and objectives
  4. PROCESS APPROACH
    Decrease costs and cycle times through effective resource management and process control
  5. SAFETY
    A safe product produced by safe processes
  6. COMMUNITY RESPONSIBILITY
    Every organization has a serous responsibility with the communities that it serves, the environment and its customers
  7. COST
    The cost of a product or service should be fair and reasonable
  8. INTEGRATE MANAGEMENT SYSTEM
    Integrate and align the processes that best achieve the customer needs
  9. CONTINUOUS IMPROVEMENT
    Gain competitive advantages through improved company capabilities by focusing on small step improvements
  10. DECISION BASED ON FACTS
    Make effective decisions based on the analysis of actual data and information
  11. SUPPLIER RELATIONSHIPS
    Develop mutually beneficial relationships to reduce costs of resources
  12. QUALITY IS MORE THAN WORDS
    A     quality practice must be embraced by senior management and instilled within an organization's culture. Quality is not just about implementing a system or working towards a set standard. It is an attitude, a way of working, which not only improves businesses but the way people work and live.

 

1.-Change is inevitable. If change is not managed properly, as it is often the case; quality, productivity and profits will suffer.

2.-Proper training is often neglected under the pressures of rapid growth resulting in the erosion of quality and productivity. 

3.-Organizations experiencing change often do not have the resources or expertise to smoothly manage all the issues that arise under such difficult circumstances.

HOW CAN MRI HELP YOU                                                                                     

1.-With more than 20 years in Quality consulting, MRI as an an independent, experienced, and unbiased adviser, can gain insights and develop tactics and strategies to assist in successfully planning and managing any problem.

2.- MRI's experience in gaining the Deming prize, the highest quality prize in the world, makes it uniquely qualified to assist other companies achieve their full potential.

3.-MRI provides in depth training and coaching for managers, supervisors and all employees to better enable them to plan and manage for change.

4.-MRI has the many years of world wide experience helping organizations  deal effectively with change by helping with an effective strategy.